Cime Dentaire is a
fully-fledged IT provider
Network, workstations, backups, imaging and practice software: an IT technician in every branch, a hotline from 8:30 am to 6 pm, and the same contact as for your treatment unit or your steriliser.
IT hotline, Monday to Friday, 8:30 am to 6 pm:
The IT ecosystem of a dental practice
One partner, full control
A digital environment designed for the way you work
A dental practice is not run like an ordinary office. Imaging files are heavy, the software is specialised and continuity of service is essential. That is why we design IT environments built from the outset for the way you work: a network sized for imaging, custom-assembled workstations, reliable backups and seamless integration with your equipment and your practice software.
We work with the world's leading imaging and radiology manufacturers, which gives us direct access to their support teams and to advanced diagnostic tools. This closeness lets us solve problems quickly and get the best out of your equipment.
We also master the constraints specific to medical data : reinforced security, absolute confidentiality and compliance with current standards, including the GDPR and the French legal requirements for hosting health data. Your information and your patients' information remain protected and accessible only to authorised people.
Where a general IT provider is likely to lose time on interfaces or refer you back to the manufacturers, we act directly. You gain efficiency, peace of mind and performance, with a single contact who
masters your entire digital environment.
Dental expertise, right down to your computers
At Cime Dentaire, we assemble and configure every workstation ourselves. Unlike standard hardware bought and then adapted, our configurations are designed from the outset for the specific needs of a dental practice, with tailored data backup systems.
Each workstation is sized for its role:
- Front desk : speed and reliability for patient management and billing.
- Panoramic or CBCT : graphics power and memory to handle heavy 2D and 3D volumes.
- Treatment room : smooth performance to support clinical practice without wasted time, with the option of displaying 3D volumes.
- Server : robustness and security to ensure continuity and backups.
We anticipate the needs of the next five to seven years, so that renewal becomes a natural routine with no interruption of service. You gain a consistent, reliable and scalable environment, built to last and to support your practice every day.
When something goes wrong, here is what happens
You call the Clermont-Ferrand branch on 04 73 91 26 72, Monday to Friday, 8:30 am to 6 pm. An IT technician picks up within two minutes on average, connects remotely to the workstation concerned with your consent, and in the vast majority of cases fixes the problem there and then. If an on-site visit is needed, it is scheduled with you by your branch's IT technician, who knows your practice.
We never refer you back to the software publisher or the manufacturer: practice software, sensor, panoramic or cone beam, we call their support ourselves when needed, with the diagnostic tools our distributor status gives us access to.
Your IT technicians in Clermont-Ferrand
IT technician, Clermont-Ferrand branch
IT technician, Clermont-Ferrand branch
Chambéry, Valence and Bourges each have their own IT technician; the hotline directs you to the branch that looks after your practice.
Did you know?
Why do so many practitioners entrust us with their IT? The answer in figures.
2 min
Average time for our hotline to pick up your call.
95%
of issues can be solved remotely by our hotline technicians
0
That is how many times a general IT provider can fix a frozen cone beam directly… without calling us.
Off-site backup, hosted for health data
A hard drive at the back of the practice protects you from neither theft, nor fire, nor ransomware. We recommend to every practice an off-site, encrypted backup, hosted in France by a certified health-data host (HDS), operated with our partner France Backup.
The package includes 500 GB, expandable as needed, automatic daily backup of your patient records and your imaging, and remote monitoring by our IT technicians: if a backup fails, we see it before you do. It meets your obligations for health-data hosting and the GDPR, and it is the first thing we install in any new practice.
From €60 per month excl. VAT, twelve-month commitment.
What the backup covers
Patient records and practice software
X-rays, panoramics, cone beam, digital impressions
Accounting, office documents, e-mails
Restoring a single file or a complete workstation
Daily monitoring by our IT technicians
Not only for dentists
The constraints of a dental practice — heavy imaging, specialised software, health data, continuity of service — are those of many other healthcare professionals. We put the same organisation at the service of radiology practices, veterinary clinics, dental laboratories and general practitioners: network, workstations, HDS backup, hotline and on-site support, with a single contact.
More than 500 dentists rely on Cime Dentaire to run their IT.
Join them and move up a gear.
Several options
Monthly subscription: maintenance, unlimited hotline, backup monitoring
Hourly support, no commitment
HDS off-site backup, on its own or with the subscription
Is your IT ready for the next 5 years ?
We carry out a quick audit of your network, your workstations and your backups. You then receive a frank, structured summary: strengths, areas to secure and concrete recommendations for your practice.